Former Attorney-General and a leading member of the opposition National Democratic Congress (NDC) has hit hard at the current holder of the office, Godfred Dame for advising the President wrongly on the Anti-LGBTQI Bill. Betty Mould Iddrisu says that the President’s decision to bar Parliament from transmitting the bill was wrong. This comes after some […] The post Anti-LGBTQI
Former Attorney-General and a leading member of the opposition National Democratic Congress (NDC) has hit hard at the current holder of the office, Godfred Dame for advising the President wrongly on the Anti-LGBTQI Bill. Betty Mould Iddrisu says that the President’s decision to bar Parliament from transmitting the bill was wrong. This comes after some […] The post Anti-LGBTQI
The global data service industry has experienced tremendous growth over the past few decades, with the proliferation of internet-connected devices and the increasing demand for fast and reliable data transmission. Undersea cables play a critical role in enabling this connectivity by carrying vast amounts of data across oceans to connect different regions of the world. […] The post The
On the sixth day of the Citi FM/Citi TV 2024 Heritage Caravan, the enthusiastic ‘Caravanites’ made their way to Mole National Park in Larabanga, the largest wildlife refuge. The day, aptly named ‘Hollard Day,’ provided a unique opportunity for participants to immerse themselves in nature and witness a diverse array of animal species in their […] The post 2024
The Ghana Pentecostal and Charismatic Council (GPCC) has vowed to face squarely individuals who will attempt to impose LGBTQ+ activities on Ghanaians. During an interview on the Point of View, on Citi TV, on Monday, the General Secretary of GPCC, Apostle Immanuel Nii Okuley Tettey, cautioned that those who publicly discuss and participate in LGBTQ+ […] The post We’ll
The Bank of Ghana (BoG) has revised the balance and transaction limits of customers’ mobile money wallets upward, effective March 1, 2024. In a statement issued by the Ghana Chamber of Telecommunications on Tuesday, February 27, 2024, it noted that the move is in line with increasing trends of transactional activities and evolving customer needs. […] The post BoG
– put together the building blocks of your internal CX processes to address customer needs Customer Experience like every other discipline or organizational process hinges on several key components: people, measurement framework, processes and tools, and technologies. Crucially, people constitute key elements such as structure and provide oversight as well as act as conduits to […] The post
President Akufo-Addo President Nana Akufo-Addo has urged Africa Union (AU) members to back the implementation of a mobile phone interoperability system that spans across the continent. He argued that the Read More... The post AU Summit… Nana Calls For
By Barry EICHENGREEN For precisely three years, the economics profession has been collectively fixated on inflation. February 2021, exactly 36 months ago, was the last time consumer-price-index inflation in the United States (all items, 12-month percentage change) was at or below the Federal Reserve’s 2% target. This recent episode of above-target inflation now shows signs […] The post The
Finance and economic experts argued that Ghana could take advantage of its service industry to boost the economy. Time has proven that that ambition is far-fetched. The service industry in Ghana – from the hospital, hospitality, educational institutions through legal services to banking services – is self-satisfaction of the staff rather than the customers who […] The post
Some mobile money users in the Ashanti Region are sceptical about the promise Vice President Dr. Mahamudu Bawumia gave concerning the scrapping of the e-levy if he becomes president of Ghana. The controversial tax was introduced in 2022 by the Akufo-Addo government. While delivering a public lecture on his vision for the country after he […] The post Scrapping
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An Adentan Circuit Court has sentenced a mobile banker to six years imprisonment for embezzling GH¢162,700 belonging to customers of a Rural Bank. This was after the Rural Bank (name withheld) is said to have audited her accounts. Grace Addy, 29, is said to have collected the money and channelled the money through other mobile […] The post Mobile banker jailed
Over the last 15 years, one of the major developments that has revolutionized and disrupted the entire financial sector in Ghana is the emergence of Mobile Money Services (MoMo). Though MTN launched its Mobile Financial Services (MFS) in 2009, many Ghanaians were yet to warm up to it as a safe mode of payment in […] The post Navigating
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