Columnist
Stepping up employee engagement to influence a customer-centric culture
– initiate and drive an internal framework supportive of customer thinking I know a utility that is constantly reneging on its services to clients in my locality, making life extremely difficult as the service disruption can last weeks. I have stopped calling the big man. Even though he was kind enough to share his contact […]
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General
Little Explorers Montessori rebrands to Explorers Schools
Little Explorers, Ghana’s premier accredited Montessori institution, has metamorphosized into Explorers Schools after investing heavily in infrastructure for almost two decades of operation. The school which only operated early childhood, after a rigorous assessment and evaluation process by the National Council for Curriculum and Assessment (NaCCA) an independent statutory body committed to improving learning experiences […]
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Features
Supporting pregnant employees in organisations
All workers have rights and duties. In Ghana, the Labour Act (2003) Act 651 spells out the rights and duties of not only workers, but those of employers as well. It may be useful to state that Act 651 “applies to all workers and to all employers except the Armed Forces, the Police Service, the […]
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International
Amazon French warehouses unit fined 32 million euros
France’s data protection agency said Tuesday it had fined Amazon’s French warehouse management unit 32 million euros ($34.9 million) for an “excessively intrusive” surveillance system to monitor staff performance. Amazon France Logistique monitored the performance of employees through data from scanners used by the staff to process packages, according to the agency, known by its […]
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Banking & Finance
Fidelity Bank employees recognised for driving industry progress and resilience
Fidelity Bank, Ghana’s largest privately-owned bank, has emerged as a beacon of excellence with four of its key employees receiving noteworthy awards at the Ghana Association of Bankers Awards ceremony. Their dedication, talent and leadership shone brightly, underscoring Fidelity Bank’s commitment to leadership, innovation and customer protection, even amid recent industry turbulence. Among the luminaries […]
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