Credit to the private sector by banks will continue to squeeze due to the Bank of Ghana’s high Credit Reserve Ratios (CRR). This is one of the key findings and conclusion of a research paper by banking consultant, Dr. Richmond Atuahene and data and research analyst, Isaac Kofi Agyei. The report titled ‘Thirsty Banks: Ghana’s […] The post BoG’s
Once the new Cash Reserve Requirement (CRR) policy becomes effective, it is expected to see approximately GH¢16.2billion – US$1.2 billion flow from banks to the Bank of Ghana (BoG). CRR is a rule set by central banks requiring commercial banks to keep a portion of their deposits – local and foreign currency – as cash […] The post Editorial:
– put together the building blocks of your internal CX processes to address customer needs Customer Experience like every other discipline or organizational process hinges on several key components: people, measurement framework, processes and tools, and technologies. Crucially, people constitute key elements such as structure and provide oversight as well as act as conduits to […] The post
By Esther Eyram ABODAKPI-LUMOR Customer relationship management (CRM) involves building a solid link with your customers and enhancing their entire experience within the organization. The implementation of CRM systems has become essential for businesses of all sizes in this digital Age. A CRM system helps you effectively manage and track customer interactions, from initial contact […] The post
Ghana Gas Company is in the final stages of acquiring Ghana Cylinder Manufacturing Company Limited. In April 2023, President Nana Addo Dankwa Akufo-Addo approved the acquisition of the cylinder manufacturer, which has been struggling to operate for years. The company incurred a GH4 million loss in 2021. According to the Auditor General’s estimation, the current […] The post Ghana
The National Petroleum Authority (NPA) on Monday, 29th January, 2024 successfully held the maiden Open Competitive Tender for LPG imports into the country. The winning Tenderer submitted the lowest premium of USD30.39/MT for the four (4) Lots that were tendered for the period, March to June 2024. This is a significant drop from the current […] The post LPG importation now goes through tender process
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The National Petroleum Authority (NPA) has urged the public to opt for the cylinder recirculation model (CRM), since it is more convenient, safe and affordable. The authority again stressed the need for people to adhere to safety measures in LPG usage to avoid gas-related explosions and resultant injuries and deaths. The Head of the Department […] The post NPA urges the public to
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