Strategy: BLACK FRIDAY NIGHTMARE: Furious customers are complaining that Macy's won't let them pay as system glitches (M)

Macy's credit card system has reportedly crashed on Black Friday.

• Macy's credit card system reportedly crash nationwide on Black Friday.
• Customers are stuck in stores, unable to pay — and furious.
• Macy's said in a statement it is "taking longer than usual to process some credit and gift cards in our stores."

---

Macy's credit card system has reportedly crashed on Black Friday.

"Macys credit card system down nationwide," Ken White tweeted on Friday at 1:29 p.m. ET. "They are not informing shoppers standing in long lines. Getting ugly out there."

Many other people reported similar problems on social media.

"All the credit card machines at Macy’s broke down fifteen minutes before the door busters expired, and I think I’ve now witnessed hell," reads one tweet from a Macy's shopper.

"Came to the Macy's on State for some Black Friday shopping and all of the registers are down," reads one of a number of angry comments on Macy's Facebook page. "No credit or debit, only cash! Wasted time picking things out only to leave empty handed with all my merchandise at the register."

"It is taking longer than usual to process some credit and gift cards in our stores, but we have added additional associates to the floor are working to resolve the issue as quickly as possible," Macy's said in a statement to Bloomberg.

Some Bloomingdale's shoppers appear to be having similar issues.

Some people are also reporting issues with Macy's website. Reports of the site being down have skyrocketed, according to currentlydown.com.

Prior to the apparent systems crash, Macy's had reported a so-far successful Black Friday.

CEO Jeff Gennette said on CNBC the company had "very robust online demand" on Black Friday this year. According to Gennette, the company Black Friday had improved over last year, but has a lot of work to do if it wants to post a good holiday quarter.

This story is developing and will be updated.

Macy's credit card system has reportedly crashed on Black Friday. Read Full Story