Labadi Beach Hotel honoured with 5 Service Excellence awards

Labadi Beach Hotel, a premier five-star hotel, has scooped five awards in different categories at the 6th Ghana Hotels Association Awards 2024 held in Accra.

The awards include: Most Customer-oriented Hotel of the Year (Five-star category), Conference and Banqueting Team of the Year (Five-star category), Most Digitised Hotel of the Year (Five-star category), Most Secure Hotel of Year and the very prestigious Five-Star Hotel of the Year award.

This remarkable achievement further solidifies Labadi Beach Hotel’s position as the first-choice hospitality destination in Ghana.

Commenting on the historic achievements, theChairman of the board, Prof. Douglas Boateng said: “This achievement is in recognition of the hotel’s management and staffof the for their unwavering commitment to service excellence and organisational performance”.

The ceremony is organised by the Ghana Hotels Association and focuses on honouring member hotels of the Association who demonstrate high performance, efficiency and innovation in various aspects of the hotel industry: including Housekeeping, Conference & Banqueting, Security, Front of Office and Greening. The 6th edition of GHA Awards was under the theme ‘Sustaining the Hotel industry in Ghana post COVID-19’.

Speaking to media, Managing Director of the hotel, Mr. David Eduaful, attributed its continuous achievements to the dedication and commitment of management and staff who go the extra mile to ensure guests’ satisfaction.

He further added that the unwavering support and guidance from the Chairman, Professor Douglas Boateng, and the Board of Directors has led to their customer service excellence and unprecedented financial performance.

It will be recalled that in 2023 Labadi Beach Hotel declared dividend of GH¢25,000,000 to its sole shareholder Social Security and National Insurance Trust-SSNIT at a ceremony in Accra, following a previous GH¢10,000,000 dividend declaration for the previous year.

The hotel’s location of the – which is 8.7km from the Airport and central business district of Accra, and set amid tropical landscaped gardens adjacent to one of Ghana’s most popular beaches – is ideal for the business and leisure traveller as well as nature lovers.

Labadi Beach Hotel has expanded its room capacity to 164 – including 2 Presidential Suites, 4 Executive Suites, 4 Superior Suites, 5 Bars, 2 restaurants, a 900-seater multi-purpose conference and banqueting facilities, Spa carefully designed for couple and individual needs with plunge pool, well-equipped Gym, Lagoon for fishing, 2 plush Leisure and lap pools on a sprawling landscaped garden overlooking the natural Maale Lagoon.

The hotel’s ESG initiatives are also unparalleled within the local and sub-regional hospitality industry. This has seen the hotel embark on a noble project of sponsoring the cost of surgery for one hole-in-the-heart patient every year through its partnership with the Children’s Heart Foundation Ghana organisation. The partnership with the Street Academy Ghana to provide food for over 100 street-children every Friday has been a great delight. Since 1998, the hotel has taken pleasure in organising Christmas and New Year parties for 150 cured lepers at the Christ the King Parish in Accra and the Weija Leprosarium.

“We are appreciative of the continued support and patronage from our valued guests, who have played an integral role in Labadi Beach Hotel’s success. This remarkable recognition serves as a motivation for us to continually raise the bar and deliver unique hospitality experiences, setting new standards of excellence in the industry,” Mr. Eduaful concluded.

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