GCB Bank (GCB) PLC has restated its commitment to the protection of customer funds and the security of its banking systems following reports of an alleged ATM-related fraud matter currently before the courts.
The Bank operates a zero-tolerance policy on financial crime and has in place robust security infrastructure, real-time transaction monitoring and strict internal controls to prevent, detect and respond promptly to suspicious activity across all its banking channels.
GCB continues to work closely with state security agencies to investigate and prosecute suspected offenders.
The Bank notes that such collaborative efforts have been instrumental in ensuring that attempted fraud cases are promptly detected and escalated, reinforcing public confidence in the security structures setup by GCB.
Theophilus Aryee, Chief Risk Officer, GCB Bank said, the safety of our customers’ funds remain non-negotiable. At GCB Bank, we continuously invest in people, processes and technology to stay ahead of evolving risks. Our collaboration with security agencies to ensure that perpetrators are frustrated, identified or dealt with in accordance with the law has grown stronger ensuring a more robust framework to tackle the issues as they come up.
GCB is intensifying customer education on safe banking practices. The Bank is accordingly advising customers to safeguard their ATM cards and PINs, avoid third-party assistance at ATM terminals and banking halls, and promptly report lost cards or suspicious transactions through its official channels or the Customer Experience hotline on 0800 422 422.
GCB Bank PLC is Ghana’s largest indigenous bank, with a nationwide branch network supported by digital banking solutions. Since 1953, the Bank has served individuals, SMEs, corporates and institutions, anchored by its brand promise, Your Bank for Life.
The post GCB Bank committed to strengthening anti-fraud measures appeared first on The Business & Financial Times.
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