By Asantewaa OSAFO Public Relations (PR) is a vital aspect of any business’ success. It helps to shape its image, build relationships with stakeholders and, ultimately, drive growth. Crafting an effective PR strategy requires careful planning and execution. As the new year unfolds, businesses across various industries are gearing up to formulate and implement their […] The post Hit
Daryl Bosu, the Deputy National Director of A Rocha, has criticized the Akufo-Addo administration for its failure to address the issue of illegal mining, also known as ‘Galamsey’, during the State of the Nation Address (SONA). He noted that the environmental challenges impeding the nation’s progress were conspicuously absent from the SONA delivered by President […] The post #2024SONA:
– initiate and drive an internal framework supportive of customer thinking I know a utility that is constantly reneging on its services to clients in my locality, making life extremely difficult as the service disruption can last weeks. I have stopped calling the big man. Even though he was kind enough to share his contact […] The post Stepping
By Emmanuel Owusu Agyei AMPEM My friend Charlotte of ENI has always been arguing; and she talks to me about climate change and its effects on modern economies. She has been so passionate about it that she tells me how her application to join the just-ended COP 28 was rejected because she works for ENI […] The post A 24-hour economy policy – celebration of mediocrity?
By Bernard BEMPONG As a result of ever-evolving business environment, auditors now face new challenges in evaluating emerging risks and controls. This is also premised on the fact that the usual traditional auditing methodologies are unable to keep pace with new business models and processes being driven by new technologies. In that regard, auditing requires […] The post
Mr Joseph Boahen
– put together the building blocks of your internal CX processes to address customer needs Customer Experience like every other discipline or organizational process hinges on several key components: people, measurement framework, processes and tools, and technologies. Crucially, people constitute key elements such as structure and provide oversight as well as act as conduits to […] The post
By E. N. Kwame NKRUMAH (Dr) & David ALEMZERO (Dr) While ostensibly rooted in environmental concerns, the recent introduction of a Vehicle and industrial Emission levy in Ghana has ignited a profound and nuanced debate within the socio-political landscape. Critics argue that the hurried implementation of the levy raises questions about the government’s commitment to […] The post
…exuding leadership confidence through appearance and communication Are you a leader who command attention by your voice but have no message? Do you sound nice and articulate to listen to but does not have influence? Executives serve as the face of the organization, representing its values, goals, and interests. Therefore, it is important for executives […] The post
The Member of Parliament for Damongo Constituency and Minister for Lands and Natural Resources, Samuel A. Jinapor, has criticized the National Democratic Congress (NDC) and its Presidential Candidate, John Dramani Mahama, regarding their 24-hour economy, describing it as a mere slogan. He mentioned that the NDC and Mr. Mahama, entrusted with the economy for four […] The post NDC
When it comes to fostering economic development and industrialisation in Africa, one cannot ignore the pivotal role of investment climate reforms. Historically, the investment climate in many African countries has been fraught with challenges, ranging from regulatory bottlenecks and political instability to inadequate infrastructure. The quest for attracting foreign direct investment (FDI) and stimulating domestic […] The post
By Isaac K. FRIMPONG Retirement age, a pivotal stage marking the withdrawal of statutory workers from active work, holds a unique significance in Ghana, much like in many countries globally. This is where retirees are expected to start enjoying pensions and other retirement benefits. In Ghana, the retirement age is 60 years (both male and […] The post Navigating
Managers of the Northern Regional Medical Stores say the facility can store vaccines in the right quantity for all the regions in Northern Ghana and some five others, should the need arise. Fuseini Abdulai, the Technical Officer in charge of Disease Control at the Northern Regional Medical Stores, disclosed that their days of rushing to […] The post Northern
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