The President of the African Refiners and Distributors Association (ARDA) and Chief Executive of the National Petroleum Authority (NPA), Dr. Mustapha Abdul-Hamid, has reiterated ARDA’s commitment to work with the Organization of the Petroleum Exporting Countries (OPEC), the African Petroleum Producers’ Organization (APPO) and the African Union Commission (AUC) to deliver a sustainable intra-African oil […] The post
– put together the building blocks of your internal CX processes to address customer needs Customer Experience like every other discipline or organizational process hinges on several key components: people, measurement framework, processes and tools, and technologies. Crucially, people constitute key elements such as structure and provide oversight as well as act as conduits to […] The post
By E. N. Kwame NKRUMAH (Dr) & David ALEMZERO (Dr) While ostensibly rooted in environmental concerns, the recent introduction of a Vehicle and industrial Emission levy in Ghana has ignited a profound and nuanced debate within the socio-political landscape. Critics argue that the hurried implementation of the levy raises questions about the government’s commitment to […] The post
The National Petroleum Authority (NPA) has suspended the sale of fuel supplied by the Chinese-owned Sentuo Oil Refinery due to alleged substandard quality. This decision follows calls from the Chamber of Petroleum Consumers (COPEC) and the Institute for Energy Security (IES) for the Authority to halt the operations of the Oil Refinery due to alleged […] The post NPA
A ‘Training of Trainers’ exercise for FSRP National and Regional technical teams on data collection and reporting tools for the ‘ECOWAS Agricultural Trade and Markets’ SCORECARD (EATM-SCORECARD) is ongoing in Abuja, Nigeria. The objective of the EATM-S is to assess and track the performance of agricultural trade by member-countries within the ECOWAS sub-region. This regional […] The post
“If you think you are too small to make a difference, try spending the night with a mosquito.” – African proverb One of the most notable themes that runs across philosophical and spiritual traditions is on how the quality and patterns of our thinking impacts our perception, character and possibilities for self-realisation and/or enlightenment. It […] The post The
The Mines and Energy Committee in Parliament has given the Chief Executive Officer of the Minerals Income Investment Fund (MIIF), Edward Nana Yaw Koranteng, a seven-day ultimatum to provide the Committee with further details regarding the $12 million spent on the botched Agyapa royalties deal. He is expected to provide the committee with the documents […] The post Mines
Producer Price Inflation (PPI) for the month of January 2024 increased marginally to 17.4% from the 16.6% recorded in December 2023. This rate indicates that between January 2023 and January 2024 (year-on-year), the PPI increased by 17.4 percent, representing a 0.8 percentage point increase in producer inflation relative to the rate recorded in December 2023 […] The post PPI
The Executive Director of the Africa Center for Parliamentary Affairs (ACEPA), Dr. Rasheed Draman, has criticized the leadership of the New Patriotic Party (NPP) for failing to consult the Majority Caucus before disclosing plans to reshuffle its leadership. There were reports taht Deputy Majority Leader, Alexander Afenyo-Markin was tipped to replace Osei Kyei-Mensah-Bonsu as Majority […] The post It’s
The Chief Executive Officer of the Environmental Protection Agency (EPA), Henry Kokofu, is actively seeking World Bank funding for victims of the Akosombo Dam spillage, as disclosed by former Environment Minister Dr. Kwaku Afriyie. Afriyie informed Parliament that Kokofu is working diligently to secure funds for those affected by the spillage, with plans to submit […] The post EPA
Former Ghana’s Black Stars Captain, Asamoah Gyan Aka Baby Jet has been given a role to put together a manifesto in the field of Youth and Sports for the flagbearer Read More... The post Asamoah Gyan Heads Youth And Sports Committee
Christian Sottie, SML Boss Strategic Mobilisation Ghana Limited (SML), the company accused of receiving a ‘shady’ 10-year contract from the Ministry of Finance, has initiated a GH¢10 million lawsuit Read More... The post SML Sues Fourth Estate, Manasseh GH¢10m
Ghana’s highly acclaimed live band, the Adaha Dance Band, is set to make a triumphant return to BlackBerry Lounge on 24th February, following their spirited Christmas performance last year. This eagerly anticipated event promises to deliver a captivating musical experience for Accra’s music enthusiasts. Renowned for their dynamic and entertaining stage presence, the Adaha Band […] The post Adaha
By Ben TAGOE With the surge in technology, the link between cybercrime and corruption is an undeniable reality. As technology advances, so does its potential for misuse, leading to a complex web of interconnected challenges. Let’s take a closer look at the links between cybercrimes and corruption, unravelling the threads that tie these two seemingly […] The post The
The value of loans granted by financial institutions fell by 54.9 % in the last quarter of 2023. The total amount of secured loans registered by banks and Specialized Deposit-Taking Institutions (SDIs) stood at almost GH¢5.9 billion compared to the GH¢13.2 billion in the same period of 2022. This huge decline of GH¢7 billion in […] The post Total value of secured loans
The Ministry of Roads and Highways has disclosed that the GH¢150 million allotted toward engaging and paying road contractors to patch potholes across the country is just one of many projects aimed at improving the country’s road network. The ministry’s head of public relations, Nasir Ahmad Yartey, explained that “the whole idea is to move […] The post GH¢150m
By Esther Eyram ABODAKPI-LUMOR Customer relationship management (CRM) involves building a solid link with your customers and enhancing their entire experience within the organization. The implementation of CRM systems has become essential for businesses of all sizes in this digital Age. A CRM system helps you effectively manage and track customer interactions, from initial contact […] The post
DBS Industries Limited with its head office in Kumasi is a unique brand in the roofing industry that takes care not only of your roofing needs but the building or structure from start to finish and also offer free technical advice to all clients. Building a house or any physical structure in Ghana can be […] The post OutStandingBrands24:
By Olutayo IRANTIOLA and Akeem AKINNIYI Since the unexpected emergence of COVID-19 which shook Africa’s health systems to its roots, governments, individuals, non-profit organizations as well corporate entities have continued to form partnerships to strengthen the continent’s health systems. These partnerships, regardless of size, are gradually bringing back the hope of stable African health systems […] The post
By Elolo Alfred KONGLO In an era dominated by digital advancements and connectivity, technology has become an integral part of our daily lives, especially in the era where we rely heavily on technology for survival. While the benefits of technology are undeniable, there is a growing concern about the adverse effects of technology addiction on […] The post Technology
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