– develop the capabilities to be intentional about creating memorable experiences In my dealings with CXP Ghana and Service Excellence Foundation, both of which are in the trenches fighting hard to change the customer relationship management narrative, I have had the privilege of meeting several people who – in my opinion – are bravely battling […] The post Managing
…The book Ghana’s Insurance Landscape, A Comprehensive Guide to General Insurance is authored by Bernard Akyin-Arkoh with a forward written by Boatemaa Barfour-Awuah Chief Executive Officer (CEO) of Star Assurance Limited Insurance stands as an indispensable facet of our daily lives, offering not just financial protection, but a source of tranquility and assurance in […] The post
The present economies of African countries are primarily based on agriculture, whilst those of Euro-American and Asia countries do rely heavily on industries. Britain, America, France, Germany, Italy, Spain, Japan, China etc are highly industrialised countries; and this condition constitutes the bed rock of their economies. African countries are yet to measure up to the … The post Cultivate
I had in prior slots here advocated a hope that the politics pre-2024 would be devoid of insults but in content, a patiently countering ideas, away from the conventional ideologue box-agenda for conviction to vote at all. It seems some section don’t appreciate where the country stands—bankrupt ; we all appear too grossly unmindful of … The post Come again, bishops and Bawumia, Please!!! appeared
A few weeks ago, I was facilitating a leadership training for some executives, and one of my questions to them was: “What do you think is the best way to beautifully end your 2023 and start your year 2024?” Some of the answers from those directors were as below: “Achieving my set targets, earning a […] The post Gratitude – the best way to end 2023 and
Xi Jinping wants to build a global community with a shared future through four global initiatives (4GI’s). What is it about, and what does it entail from China’s perspective? Over the past decade, President Xi Jinping of China has consistently used the catchphrase “building a community with a shared future for mankind” in his domestic […] The post
The National Development Planning Commission (NDPC), per its mandate to advise the President of the Republic of Ghana on national development planning and strategy, has unveiled plans to convene a National Development Summit. Over 200 experts in policy formulation will meet for the summit from December 20–21, 2023 to engage in comprehensive discussions on the […] The post
As nations, businesses, communities and stakeholders grapple with devastating effects of wildfires, unprecedented heat-waves, high flooding levels and other unusual climate impact effects, there is, and has been, concerted effort by private and public interest groups and regulators to adopt sustainable and conservative practices to preserve our environment from further degradation – particularly through ESG […] The post
Ghana this week is hosting over 800 cyber experts, politicians and other stakeholders in global cyberspace to deliberate and build capacity on cyber resilience. The two-day Global Conference on Cyber Capacity Building (GC3B) is organised to raise awareness of the importance that every nation has the expertise to invest in their digital future, and to … The post Creating a secure cyberspace
…the case for managing the impacts of disagreements and conflicts within a misaligned workplace culture The best time to repair the roof, as the saying goes, is when the sun is shining. The statement reflects a need for a proactive conflict management guide, and solutions becoming an integral part for which the organisation is built, […] The post
The former president of Ghana and the flag bearer of the National Democratic Congress (NDC), Mr. John Dramani Mahama, recently announced his intention to run a 24-hour economy if elected president. This proposal has generated a lot of economic and political discourse on electronic and print media in Ghana and beyond on its realism and […] The post A 24-hour economy:
The rapid evolution of artificial intelligence (AI) has instigated transformative shifts across diverse global sectors, encompassing healthcare, finance, education, and governance. AI technologies have progressively assumed a pivotal role in propelling the world’s developmental trajectory. Contrary to common knowledge, AI technologies have a longstanding presence. Since the 1980s, manufacturing plants, particularly those dedicated to automobile […] The post
In a landmark agreement at the 28th Conference of the Parties (COP28), nations worldwide committed to a decisive reduction in fossil fuel consumption – aiming to combat climate change. For Ghana, a nation endowed with diverse natural resources and a chronically challenged economy, the implications of this deal are multifaceted; carrying both challenges and opportunities […] The post
In September 2023, Ghana’s government launched a US$550billion Energy Transition and Investment roadmap toward achieving net-zero carbon emissions. The plan has capacity to create an estimated 400,000 jobs by 2060, according to details of its plan – which was developed by government and SEforALL. The plan was launched by President Nana Akufo-Addo during a Global […] The post Energy
Data loss can have serious consequences for any business. It is one of the most common causes of business disruption or failure. To control the effects of data loss means that a business must have a robust data backup and recovery plan in place. What then is data backup and data recovery? This article discusses […] The post Underpinnings of Data Backup and Data Recovery
Technological transformation in the 21st Century As we find ourselves firmly entrenched in the 21st century, it’s impossible to ignore the profound transformation brought about by the implementation of technological advancements that were once mere figments of imagination in the previous century. The rapid evolution of technology has woven itself into the fabric of our […] The post
In 1996, Ghana benefited from the Heavily Indebted Poor Countries Programs (HIPC), a joint initiative by the International Monetary Fund (IMF) and the World Bank aimed at alleviating debt burdens. However, Ghana’s subsequent borrowing of $31.1 billion from China has led to a debt crisis and defaults, coupled with environmental challenges resulting from Chinese involvement […] The post
In a tech-enabled world, the 7Ps of marketing adapt to the digital landscape, acknowledging the significant role of technology in shaping customer interactions and market dynamics. In this article, we will explore the evolution of the traditional marketing mix from the classic 4Ps to the contemporary 7Ps, with a specific focus on how these principles […] The post The
Rules are important. Without rules, there is no way humanity would have survived this long. The level of chaos that society would have had to deal with would have been too much. Every society needs rules. Rules keep us sane. Rules help us relate well with each other. It goes without saying therefore that, without […] The post The
Industry transformation is no longer a distant concept in today’s business landscape, but rather a pressing reality. Because markets are constantly changing, industries must adapt, redefine, and revolutionize their traditional practices. The imperative of innovation looms large today, serving as the linchpin for progress and growth. Traditional methods, which were once stalwart defenders of industries, […] The post
Facebook
Twitter
Pinterest
Instagram
Google+
YouTube
LinkedIn
RSS