By J. N. Halm One of the most interesting aspects of living in a world that is virtually being run by technology is the new terms that pop up now and then. With each idea, concept, or practice comes a new name. With each new gadget comes a different terminology, a term that becomes a […] The post Showrooming vs. Webrooming: New trends in customer engagement
A former Deputy Managing Director of the National Investment Bank (NIB) and member of the governing New Patriotic Party (NPP), Alfred Thompson, has described Osei Kyei-Mensah-Bonsu’s resignation as Majority Leader as bold and commendable for party unity. Kyei-Mensah-Bonsu formally announced his resignation as Majority Leader in Parliament on Friday, February 23, after previously notifying the […] The post Kyei-Mensah-Bonsu’s
– put together the building blocks of your internal CX processes to address customer needs Customer Experience like every other discipline or organizational process hinges on several key components: people, measurement framework, processes and tools, and technologies. Crucially, people constitute key elements such as structure and provide oversight as well as act as conduits to […] The post
The International Chamber of Commerce (ICC) and other associations urge WTO members to support continuation of the Moratorium on Customs Duties on Electronic Transmissions at the WTO’s Thirteenth Ministerial Conference (MC13). Allowing the Moratorium to expire would be a historic setback for the WTO, representing an unprecedented termination of a multilateral agreement in place nearly […] The post
The Asantene, Otumfuo Osei Tutu II, has urged the new Finance Minister, Mohammed Amin Adam, to address the current economic challenges facing the country. Expressing optimism in the Finance Minister’s ability to lead an economic turnaround, Otumfuo encouraged him to implement key strategies and measures for success. The Asantehene advised the Minister to build upon […] The post Tackle
Private legal practitioner, Martin Kpebu is raising concerns regarding threats by businessman Alfred Agbesi Woyome to sue the General Legal Council (GLC) over legal practitioner, Samuel Nerquaye-Tetteh’s disbarment from the bar. Mr. Woyome threatened to sue the GLC for taking such an action against former Chief State Prosecutor, Samuel Nerquaye-Tetteh for professional misconduct. Kpebu asserts […] The post AG
A Chief State Attorney at the Office of the Attorney-General, Samuel Nerquaye-Tetteh, has been disbarred as a lawyer by the General Legal Council (GLC) for collecting GH¢400,000 from businessman Alfred Agbesi Woyome in 2011. Mr Nerquaye-Tetteh was disbarred, meaning he can never practice as a lawyer again in Ghana after the Disciplinary Committee of the […] The post Chief
The Asantehene, Otumfuo Osei Tutu II, has unequivocally declared that any plot against the Ashanti Kingdom, be it from the government, politicians, or other tribes in Ghana, will ultimately fail. This strong assertion came during a durbar on Thursday, 8th February 2024, marking the culmination of the 150 years celebration of the Sagranti War, known […] The post Any plot
First National Bank Ghana has announced a strategic partnership with Mobile Money Limited to offer MoMo services across all channels. This partnership aligns with the bank’s refreshed brand and our commitment to providing helpful, easy and safe banking to Ghanaians. The MoMo services offered by First National Bank Ghana will allow customers to send and […] The post First
The post Wontumi arrives at Manhyia Palace after being summoned over some alleged derogatory remarks appeared first on Citinewsroom - Comprehensive News in Ghana.
After 150 years, 39 artefacts that form part of Asante’s royal regalia are due to return to the Asantehene (ruler of the Asante people) in Kumasi, Ghana, in February and April this year. The Asante empire was the largest and most powerful in the region in the 18th century and controlled an area that was […] The post Ghana’s looted Asante
The controversy over South Korean First Lady Kim Keon Hee allegedly accepting a luxury bag gift has thrown its ruling People Power Party (PPP) into disarray. Spy camera footage released late last year appeared to show a pastor presenting a Dior bag to her. Some analysts say the scandal threatens the prospects of President Yoon […] The post South Korea: First Lady’s
Sri Lanka’s Parliament has passed a hastily proposed bill to regulate online content, sparking criticism from rights groups and opposition politicians that the government is trying to crack down on dissent and stifle freedom of speech ahead of parliamentary and presidential elections this year. The measure was passed on Wednesday by a 108-62 vote, the […] The post Sri Lanka Parliament
Stepping into the dynamic world of corporate enterprises is like embarking on a journey across uncharted terrain. With over 25 years of navigating these corporate waters, I have come to understand that the true compass of any industry is the customer – the very heartbeat of our existence. Every aspect, from day-to-day operations to overarching […] The post Navigating
The concept of who a customer is has more to do with life than the common reference within a business context. Simply put a customer is someone with whom we exchange value. Therefore, in a business sense, we will exchange money for a product or service. A retail store will sell products to its customers […] The post Customer
In civil proceedings before the court, there may be the need in some instances to preserve the status quo to allow the court the time and opportunity to determine the respective rights of the parties. Injunction is one of the mechanisms that help the court to achieve this purpose. In recent times, the issue of […] The post Legal
First National Bank has announced the launch of a special campaign to reward customers ahead of the Total Energies CAF Africa Cup of Nations Cote d’Ivoire 2023 tournament. The bank is proud to unite with football enthusiasts in celebrating the spirit of sportsmanship, and encourages fans to support the national team from now till February […] The post
Asantehene Otumfuo Osei Tutu II has urged the Inspector General of Police, Dr. George Akuffo Dampare to implement robust measures to ensure that the upcoming 2024 general elections are peaceful. According to the Asantehene, Ghana has come of age and as such, proper measures have to be instituted to prevent disturbances that take place during […] The post Ensure 2024 elections
Gambo (2nd left) in a pose with his producers Versatile Ghanaian trap rapper, Gambo, is back in the United States where he is working on his first full studio Read More... The post Gambo Records First Album In US appeared first on DailyGuide
Some executives of the New Patriotic Party in the Asante Akyem North constituency have petitioned the party’s National Elections Committee (NEC) to sanction their Member of Parliament (MP), Andy Appiah Kubi. They accuse the MP of gross disrespect and also supporting some National Democratic Congress members in the just-ended District Level Elections. The executives, in […] The post Asante
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