Participants in a group picture The President of the African Refiners and Distributors Association (ARDA) Dr. Mustapha Abdul-Hamid, has reiterated ARDA’s commitment to work with the Organization of the Read More... The post ARDA, Stakeholders
– put together the building blocks of your internal CX processes to address customer needs Customer Experience like every other discipline or organizational process hinges on several key components: people, measurement framework, processes and tools, and technologies. Crucially, people constitute key elements such as structure and provide oversight as well as act as conduits to […] The post
The Youth Employment Agency (YEA) has announced the recruitment of 282 Persons With Disabilities (PWDs) affected by the abolition of road tolls. This initiative is designed to provide these individuals with financial stability and an opportunity to contribute to the development of disability rights policies. The recruited staff, all of whom have at least a […] The post YEA
By E. N. Kwame NKRUMAH (Dr) & David ALEMZERO (Dr) While ostensibly rooted in environmental concerns, the recent introduction of a Vehicle and industrial Emission levy in Ghana has ignited a profound and nuanced debate within the socio-political landscape. Critics argue that the hurried implementation of the levy raises questions about the government’s commitment to […] The post
The Group Managing Director (GMD) of UBA Group, Mr. Oliver Alawuba, recently paid a working visit to the Governor of the Bank of Ghana, Mr. Ernest Addison, in a meeting that underscored UBA’s commitment to regulatory compliance and strategic expansion in Ghana and beyond. Mr. Alawuba assured Governor Addison that UBA would continue to adhere […] The post Governor
By Raghuram G. Rajan & Viral V. Acharya Almost a year after the mini banking crisis in the United States, it is worth revisiting the episode. Was it just a tempest in a tea-cup? Was there really a systemic threat, or was it just a problem with a few banks? Should the interventions by the […] The post The danger of forgetting the 2023 banking crisis appeared
The Member of Parliament for Damongo Constituency and Minister for Lands and Natural Resources, Samuel A. Jinapor, has criticized the National Democratic Congress (NDC) and its Presidential Candidate, John Dramani Mahama, regarding their 24-hour economy, describing it as a mere slogan. He mentioned that the NDC and Mr. Mahama, entrusted with the economy for four […] The post NDC
The value of loans granted by financial institutions fell by 54.9 % in the last quarter of 2023. The total amount of secured loans registered by banks and Specialized Deposit-Taking Institutions (SDIs) stood at almost GH¢5.9 billion compared to the GH¢13.2 billion in the same period of 2022. This huge decline of GH¢7 billion in […] The post Total value of secured loans
The Ministry of Roads and Highways has disclosed that the GH¢150 million allotted toward engaging and paying road contractors to patch potholes across the country is just one of many projects aimed at improving the country’s road network. The ministry’s head of public relations, Nasir Ahmad Yartey, explained that “the whole idea is to move […] The post GH¢150m
The former Minister for Information, Kojo Oppong Nkrumah, has urged the staff of the Ministry to continue to safeguard and enhance the media support initiatives initiated during his tenure as Minister. In a passionate farewell address during a staff durbar at the Ministry’s premises on Friday, February 16, 2024, the Minister made a passionate plea […] The post Protect
Homeownership is one of the most rewarding experiences in one’s lifetime. It is an important decision to make and requires the right type of financing options to suite the purpose. Buying your first home has been made easy through Republic Bank’s Home Purchase products. Existing homeowners can also take a mortgage to renovate, expand, release […] The post OutStandingBrands24:
Sekyere Rural Bank Plc has over the past four decades held certain corporate values of achieving an excellent relationship with customers and giving the best to shareholders. These values have been at the forefront of the bank’s operations and forms part of the fundamental element on which the bank was established. Since its establishment, the […] The post
…the front desk executive “People perform best and deliver the best customer service when they like what they do.” Author Unknown The front desk of many financial institutions are manned by pleasant looking ladies and gentlemen, yet despite the external beauty, some of them are not experienced enough to meet the requirements of the job. […] The post
When it comes to fostering economic development and industrialisation in Africa, one cannot ignore the pivotal role of investment climate reforms. Historically, the investment climate in many African countries has been fraught with challenges, ranging from regulatory bottlenecks and political instability to inadequate infrastructure. The quest for attracting foreign direct investment (FDI) and stimulating domestic […] The post
By Isaac K. FRIMPONG Retirement age, a pivotal stage marking the withdrawal of statutory workers from active work, holds a unique significance in Ghana, much like in many countries globally. This is where retirees are expected to start enjoying pensions and other retirement benefits. In Ghana, the retirement age is 60 years (both male and […] The post Navigating
Managers of the Northern Regional Medical Stores say the facility can store vaccines in the right quantity for all the regions in Northern Ghana and some five others, should the need arise. Fuseini Abdulai, the Technical Officer in charge of Disease Control at the Northern Regional Medical Stores, disclosed that their days of rushing to […] The post Northern
In a proactive effort to bolster community involvement in counter-terrorism measures, the Ministry of National Security, through the “see something, say something” campaign, has engaged over thirty-six (36) basic schools across various districts in the Greater Accra Region. This initiative aims to raise awareness about the “See Something, Say Something (SSSS) campaign among students using […] The post National
Godfred Yeboah Dame (2nd R) with ICC officials Ghana’s Attorney General and Minister for Justice, Godfred Yeboah Dame, on Wednesday, February 14, executed the Ljubljana – The Hague Convention Read More... The post AG Signs Int’l Crimes Convention appeared first on
The Attorney-General and Minister for Justice, Godfred Yeboa Dame, has on behalf of the Government of Ghana executed the Ljubljana-The Hague Convention on the Investigation and Prosecution of Genocide, Crimes against Humanity, War Crimes and Other International Crimes (The Ljubljana-The Hague Convention) at the Peace Palace in The Hague, the Netherlands. The Ljubljana-The Hague Convention […] The post Ghana
The newly appointed Finance Minister, Dr. Mohammed Amin Adam, has given the greatest assurance that he will not depart from the policies and programmes of the government as contained in the 2024 budget. Dr. Amin Adam emphasized his familiarity with the ministry, its programmes and challenges and indicated that his one year as a Minister […] The post I’ll continue with
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