– initiate and drive an internal framework supportive of customer thinking I know a utility that is constantly reneging on its services to clients in my locality, making life extremely difficult as the service disruption can last weeks. I have stopped calling the big man. Even though he was kind enough to share his contact […] The post Stepping
Huawei held the Green Development Summit, themed “Thrive with Green ICT”, during MWC Barcelona 2024. At the summit, guests from the International Telecommunication Union (ITU), MTN Group, International Union for Conservation of Nature (IUCN), UN Educational, Scientific and Cultural Organization (UNESCO), Kenya’s ICT Authority, and Indonesia’s Bandung Institute of Technology discussed how digital technology can […] The post
By Prof. Samuel Lartey In the annals of human progress, each epoch witnesses the emergence of tools and technologies that redefine societal structures, from transportation and agriculture to administration and education. Today, Artificial Intelligence (AI) stands at the forefront of this evolutionary march, particularly in the domains of education, research, and development. While some view […] The post
Ghana Premier League giants, Accra Hearts of Oak have officially dissolved their board in anticipation of the forthcoming annual general meeting. The board, consisting of eleven members including Togbe Afede XIV, Frank Nelson, Dr. Nyaho Nyaho-Tamaloe, Prof. Kofi Kumado, Ivy Heyward-Mills, Alhaji Alhassan Andani, Thomas Kwesi Esso, Eric Barimah-Atuahene, Alhaji Imoro Briamah, Vincent Sowah Odotei, […] The post OFFICIAL:
By Mohammed AWAL, Barcelona, Spain MTN Group and Huawei have signed a Memorandum of Understanding (MoU) to establish a Joint Innovation Technology Lab, to strengthen collaboration in technological innovation. The signing ceremony took place at MWC Barcelona, Spain, and was attended by senior delegations from both MTN and Huawei. The partnership will see the creation […] The post
Huawei has successfully hosted the Huawei Industrial Digital and Intelligent Transformation Summit under the theme of “Leading Digital and Intelligent Infrastructure, Accelerating Industrial Intelligence” during the MWC Barcelona 2024. Huawei invited global customers, partners, and industry leaders to explore and share their innovations and practices in digital and intelligent transformation for industries and small- and […] The post
President Nana Addo Dankwa Akufo-Addo has indicated that the government’s gold-for-oil policy has significantly reduced pressure on forex. He said the policy has achieved the needed results and has led to a reduction in the prices of fuel at the pump. In his penultimate State of the Nation Address on Tuesday, February 27, the president […] The post Gold-for-oil
The Jospong Group of Companies (JCG) has entered into agreement with the Lagos State Government through the Ministry of Environment and Water Resources to build waste treatment plants in Lagos. The integrated waste treatment facility will help to transform the environmental situation of Africa’s most populous city. The landmark agreement was formalized with the signing […] The post
Over the years, the threat landscape has evolved into a dynamic and complex ecosystem as our world becomes increasingly interconnected. The threat landscape refers to the ever-evolving panorama of potential cyber threats and dangers with which individuals, organisations and governments are confront in the digital realm at any given time. As new cyber threats emerge, […] The post An
Ghana and Suriname have expressed a mutual interest in strengthening their trade relations. This intent was pronounced by the Ambassador Extraordinary and Plenipotentiary of the Republic of Suriname, Fidelia Graand-Galon, during a pivotal meeting with officials from the Ghana Shippers Authority (GSA) on February 22, 2024. The discussions were centered on pinpointing potential business ventures for both […] The post
The Board Chair of the Ghana Center for Democratic Development (CDD-Ghana), Professor Audrey Gadzekpo, has called on President Akufo-Addo to reject the Proper Human Sexual Rights and Family Values bill. Prof. Gadzekpo argued that the bill undermines fundamental human rights protected by the Constitution, including the rights to dignity, freedom of speech and association, procession […] The post Reject
By Bernard BEMPONG As a result of ever-evolving business environment, auditors now face new challenges in evaluating emerging risks and controls. This is also premised on the fact that the usual traditional auditing methodologies are unable to keep pace with new business models and processes being driven by new technologies. In that regard, auditing requires […] The post
By Buertey Francis BORYOR The Minister for Finance, Dr. Mohammed Amin Adam has reiterated the government’s commitment to the Eastern Region, particularly its first share of infrastructural development. “In this year’s budget we allocated about GH¢4 billion to the Ministry of Roads in order for us to be able to make payments to contractors so […] The post Gov’t
By Emmanuel K. GADASU In the ever-evolving landscape of technology, the IT sector has been a driving force behind global advancements. However, the rapid pace of technological change has not only brought about innovation but has also led to shifts in the job market, resulting in job losses in the IT industry. This article delves […] The post The landscape
By Ebenezer Ashley (PhD). The concept of inflation has attracted diverse theories from different economists across the globe. Economists with varied forms of theories on inflation are grouped into two. These include structuralists and monetarists (Nitisha, n.d.). Structural economists assert, inflation is the end-product of the imbalances inherent in economic systems; and adapt both fiscal […] The post
Bold to Defend, a non-governmental organization, has reached out to school children in Mepe in the Volta Region, presenting teaching and learning materials. The gesture was part of efforts to support victims of the Akosombo Dam spillage in 2023. The spillage resulted in the loss of properties and the displacement of many. Figures from the […] The post ‘Bold to Defend’
Dani Alves A court in Spain has found former Barcelona and Brazil footballer Dani Alves guilty of raping a woman in a Barcelona nightclub. He has been sentenced to Read More... The post Alves Guilty Of Night Club Rape appeared first on DailyGuide
By John S. Quaisie In today’s world, where new and emerging technology enables us to do business in more efficient and smarter ways and promote more efficient communication and documentation, Christians are confronted with the challenge of how to make appropriate and wise decisions, as we seek to promote the Kingdom business in more creative […] The post
The President of the African Refiners and Distributors Association (ARDA) and Chief Executive of the National Petroleum Authority (NPA), Dr. Mustapha Abdul-Hamid, has reiterated ARDA’s commitment to work with the Organization of the Petroleum Exporting Countries (OPEC), the African Petroleum Producers’ Organization (APPO) and the African Union Commission (AUC) to deliver a sustainable intra-African oil […] The post
– put together the building blocks of your internal CX processes to address customer needs Customer Experience like every other discipline or organizational process hinges on several key components: people, measurement framework, processes and tools, and technologies. Crucially, people constitute key elements such as structure and provide oversight as well as act as conduits to […] The post
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