Japanese delegation engages MTN MoMo on fintech ecosystem

A Japanese business delegation has engaged MTN Mobile Money Limited (MoMo) to better understand Ghana’s rapidly expanding fintech ecosystem, particularly the role mobile money plays in financial inclusion, payments infrastructure and cross-border transactions.

The engagement, held at the Ghana Exim Bank Conference Room in Accra, followed a request from the Japanese Embassy for its business delegation to gain first-hand insights into Ghana’s mobile money market and emerging digital payment opportunities.

Chief  Products and Services Officer at MobileMoney Limited, Sylvia Otuo-Acheampong, said the session focused on showcasing MoMo’s operations and its position as an ecosystem enabler rather than a standalone platform.

“Even though mobile money is seen as having the largest customer base, we work through partnerships. We aggregate and enable the entire ecosystem to flow. We integrate with all banks and all licenced fintech companies,” she said.

According to her, MoMo currently has over 17 million active monthly users – giving the delegation a practical view of how digital wallets have become embedded in everyday transactions across the country.

A key area of interest from the delegation was cross-border payments, particularly whether wallet users in Ghana can transact seamlessly with users in other African markets. Ms. Otuo-Acheampong noted that cross-border interoperability remains high on the agenda of both government and the Bank of Ghana.

“We are currently piloting a currency swap from Ghana to Nigeria and we are hoping, based on this, stakeholders will see the potential in opening up Africa,” she said, adding that Mobile Money operates across 16 MTN markets on the continent.

The delegation also sought clarity on interoperability across these markets, governance structures and how transaction settlements would be managed within a multi-country framework.

She added that in 2026 MoMo will continue deepening partnerships with fintechs to expand payments, credit access and insurance penetration, while also reminding customers to remain vigilant against fraud.

Director General-Japan External Trade Organisation (JETRO) Accra, Tsubasa Nakagawa, said the delegation’s engagements in Ghana are aimed at deepening economic relations between Ghana and Japan while opening new avenues for investment, technology transfer and long-term partnerships that support Ghana’s industrialisation and economic growth agenda.

He explained that Ghana’s mobile money market has grown significantly compared to Japan, making it important for the delegation to engage its market leader to understand the sector’s growth trajectory and sustainability.

“This will enable them to contribute in its sustainability through potential investments and business collaborations,” he said.

Mr. Nakagawa added that Ghana’s fast-growing economy presents opportunities for Japanese companies across consumer markets, manufacturing and digital technology, noting that the introduction of world-class technologies could enhance productivity and economic growth.

“As a fast-growing economy, Ghana presents opportunities in various sectors for Japanese companies to tap into: such as  consumer markets, manufacturing, digital technology and other industries. By providing world-class technologies and products to Ghanaian industries, Ghana stands to increase its productivity and economic growth,” he stated.

The engagement signals growing international interest in Ghana’s fintech landscape as digital payments continue to reshape financial access, business efficiency and cross-border trade across the region.

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