Prudential Bank empowers merchant partners with POS training in Accra, Kumasi

Prudential Bank Limited (PBL), an indigenous Bank, has embarked on a series of specialized training sessions for business owners, retail outlet managers, and shop attendants in Accra and Kumasi aimed at equipping them with the tools to maximize Point of Sale (POS) transactions and navigate challenges.

The sessions, attended by customers across the Bank’s Corporate, Institutional, Commercial, and Retail Banking portfolio, also provided a platform for the customers to give feedback on their experience with Prudential Bank’s POS terminals.

Executive Head, Retail and Commercial Banking of the Bank, Ebow Quayson, speaking at the Accra event, emphasized the Bank’s commitment to adding value to customers’ businesses.

“As a Bank, we believe in giving more to our customers. Using our POS terminals gives you great relief—your customers shop conveniently, and you mobilize funds quicker and safely. We encourage your clients to support the digital transformation drive and patronize our POS—it’s a win-win for efficiency and customer satisfaction,” he said.

Head of Transactional Banking at PBL, Zibrim Mohammed, speaking at the events, highlighted the need for security preparedness as fraud and cyber attacks spike during the holidays.

“We want to empower you to reduce, if not eliminate, these risks and ensure smooth transactions. In a world where technology is on the rise, we want to help you keep up,” he noted.

Head of Commercial Banking, Frederick Adomako-Ansah, briefed attendees on Prudential Bank’s broader range of products and services, encouraging merchants to explore options beyond POS for receiving payments.

The Customers lauded the Bank for the timely initiative, using the opportunity to share valuable feedback on their experience using Prudential Bank’s POS terminals for their collections.

Management of the Bank says the training underscores Prudential Bank’s commitment to strengthening partnerships and promoting secure transactions. The programme will be rolled out in other regions of the country.

 

The post Prudential Bank empowers merchant partners with POS training in Accra, Kumasi appeared first on The Business & Financial Times.

Read Full Story