By Kojo Manuel Apply first principles to capture customer sentiments for improvements It may seem a daunting task to map the customer journey, however, it is necessary to go through the process if you want to be intentional about delivering positive experiences to customers. The customer journey map is a visual storyline of every engagement a […] The post Mapping
John Kumah, the Deputy Finance Minister and Member of Parliament for Ejisu, has passed away, according to reports. Family insiders say the 45-year-old MP’s demise followed a brief illness. He is survived by his wife and six children. The post John Kumah, 45, dies after brief illness” appeared first on The
By Naomi KWETEY (Dr) Research by Jean Chatzky and her team in the late 2000s highlighted that creating wealth isn’t just about income and assets; it’s about specific behaviors like saving and investing. However, in Africa, including Ghana, savings pose a significant challenge. Data from the World Development Indicators shows a decline in Sub-Saharan Africa’s […] The post
By Jeffrey DAGADU In today’s business landscape, sustainability transcends buzzword status and has become a pivotal part of operational strategies across industries. The metrics for gauging a company’s success have evolved; now mandating that outcomes are not only financially sound, but also sustainably achieved. Environmental, Social and Governance (ESG) considerations have transitioned from optional to […] The post
Comsys (GH) Limited is an ICT Telecoms company in Ghana. Incorporated under the laws of Ghana with operations all over the nation. The company started operations very small in January 2000 although incorporated in 1998 by a group of friends who were then students at the time. From a small and humble beginning, the operations […] The post Get to know Comsys appeared first on
Comsys (GH) Limited is an ICT Telecoms company in Ghana. Incorporated under the laws of Ghana with operations all over the nation. The company started operations very small in January 2000 although incorporated in 1998 by a group of friends who were then students at the time. From a small and humble beginning, the operations […] The post Comsys:
The Christian Health Association of Ghana (CHAG) has called for the institutionalisation and nationalisation of the SafeCare quality improvement programme in Ghana’s healthcare delivery system. Dr. Peter Yeboah, Executive Director of the Christian Health Association of Ghana (CHAG), made the call for the adoption of the SafeCare quality improvement methods, saying: “The SafeCare methodology has […] The post
By Buertey Francis BORYOR Ashesi University has secured victory in the third season of the local final of the Chartered Financial Analyst (CFA) Institute Research Challenge, adding to their previous wins in the competition’s first and second editions. The local final, held in Accra, featured five teams from four universities across the country, including the […] The post
Regent University College of Science and Technology has appointed Prof. Samuel Lartey as the Vice President of the institution. Before he was appointed Vice President, Samuel served as the Executive Head of Research, Business Intelligence, Market Conduct and Media at the Ghana Association of Banks. The Board of Trustees and Council of the university announced […] The post
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” – Douglas Adams Hello readers, I am still publishing some extracts of my second book “MY FRONT DESK EXPERIENCE – A YOUNG BANKER’S STORY, (published in 2016) which covers a three-day story of […] The post
By Elizabeth PUNSU, Kumasi Anthony Oppong, Chairman of the Ghana Union of Traders Association (GUTA) in the Ashanti Region, has reiterated calls for the government to abolish the COVID-19 levy. He argues that these taxes are burdening traders’ revenue, especially since the COVID-19 has been declared by the World Health Organisation as no longer a […] The post GUTA
By Nicholas SOLOMON Ghana, with its rich history and potential for growth, stands at a crucial juncture in its development. To unlock the full benefits of urbanisation and achieve greater prosperity, inclusiveness and livability, a paradigm shift is needed. This involves placing heightened attention on urban, rural and regional planning, shaping policies that govern housing, […] The post
By Kafui AMANFU The Institute of ICT Professionals Ghana (IIPGH) is excited to announce the celebration of its 7th anniversary on the 7th of March 2024. Over the past seven years, our organization has been dedicated to mobilizing professionals, businesses, and students within the field of ICT, serving as a key player in fostering growth […] The post Celebrating
Academic City University College marked another milestone in its commitment to preparing students for the professional world by hosting over 50 top multinational and indigenous companies for its 2024 Career Fair. The fair provided an excellent opportunity for the university’s highly-skilled students to learn more about the job market and connect with employers who are […] The post Academic
Achimota Retail Centre (ARC) is celebrating the Ghana Month and the Easter season with special focus on its youthful patrons, as the mall unveils a package of Independence Day and Easter festivities highlighting exceptional fun for children and students. The centre is all braced up for another memorable Independence Day experience for all category of […] The post Achimota
By Joshua Worlasi AMLANU [email protected] Despite the sharp decline in inflation, ongoing macroeconomic recovery and robust demand levels for Treasury bills, market analysts have observed that the anticipated decline in T-bill yields has been slower than expected. GCB Capital, an investment advisory firm, reported that year-to-date, the Treasury achieved an average yield compression of 2.08 […] The post
Guaranty Trust Bank (Ghana) Limited (GTBank) has pledged to build upon the success of its existing Corporate Social Responsibility (CSR) initiatives by implementing more sustainable programmes in the communities it serves. This commitment was announced by Dr. Calleb Osei, the bank’s Chief Finance Officer (CFO), during the annual media engagement session held on February 28, […] The post
Development Bank Ghana and partner financial institutions are to invest GH1¢billion in women-led businesses in the next three to five years to enhance growth. The commitment is about 10 percent of DBG’S funding, signalling a strong support toward women-owned businesses. “DBG’s vision is to accelerate inclusive and sustainable economic transformation by fostering the growth of […] The post
By Bernard Yaw ASHIADEY, Atlanta-Georgia Delta Air Lines has reemphasised its commitment to on-time performance and reliability for travellers flying to and from Ghana with its industry-leading on-time record a point of reference as it focuses on providing a smooth travel experience for its customers in the country. Speaking to Ghanaian journalists and influencers on […] The post
Renewed increases in new business, employment and purchasing Activity continues to fall, but at softer pace Business confidence shows signs of improvement The health of Ghana’s private sector stabilised in February following a deterioration at the start of 2024. New orders returned to growth over the month, prompting renewed increases in employment and purchasing activity. […] The post New
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