By J. N. Halm One of the most interesting aspects of living in a world that is virtually being run by technology is the new terms that pop up now and then. With each idea, concept, or practice comes a new name. With each new gadget comes a different terminology, a term that becomes a […] The post Showrooming vs. Webrooming: New trends in customer engagement
Over the years, deliberate efforts have been made by experts to navigate the waves of transformation in the banking industry to facilitate the identification of emerging trends; improve understanding and appreciation of these trends to advance service delivery and corporate performance; and enhance competitiveness and accelerated growth of the banking industry; while contributing meaningfully to […] The post
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