Abel Dzidotor, a 41-year-old truck driver who abandoned his vehicle on the Tema-Mpakadan rail lines, has been sentenced to six months in jail by the Juapong Circuit Court. This was after he pleaded guilty to three out of four charges namely – careless and inconsiderate driving, unauthorized stopping, and causing harm. He was convicted on […] The post Driver who caused accident
…The power of exceptional customer experience “Often times consumers, clients, and customers are not just buying a product or service, they are buying an experience, a feeling, a perception, a person (YOU)” – Bernard Kelvin Clive Agyemang responded in Pidgin English, “Now the system spoil o, every small business owner thinks say dem be bossu, […] The post
A member of the communication team of the National Democratic Congress (NDC), Osei Yaw Akoto, has been reported dead. The wife of the deceased has admitted to stabbing her husband but not with the intention to kill, according to a Police source. Osei Yaw Akoto was found in a pool of blood at his residence […] The post Wife of deceased NDC communications team
A member of Council of State, Mr. Sam Okudzeto, has charged African engineering practitioners to be bold and courageous in the discharge of their engineering duties. He said when he looked at the profiles and various groups within the various engineering fields and the specialisation involved, it looks like there is nothing that we can […] The post Be
An aircraft believed to belong to the Ghana Armed Forces is reported to have crashed at Bonsukrom, a community in the Ahanta West Municipality of the Western Region. Assembly Member of the area, Thomas Dadzie who confirmed the news to Connect FM’s Omanbapa Morning Show team indicated that the accident occurred when the plane was […] The post WR: Military Aircraft crashes at Bonsukrom, Agona
A private aircraft with seven people aboard crashed into a tree Wednesday, March 6, 2024, after failing to take off successfully in Burkina Faso’s eastern region, killing five people and injuring two, authorities said. The plane was taking off from a local airport in the city of Diapaga en route to the city of Fada […] The post Five killed in a private plane
At least two people have died in a plane crash at Nairobi National Park on Tuesday, March 5, 2024 with 44 others escaped unharmed. One of the planes involved was a Dash 8 owned by Safari Link, bound for Diani with 44 passengers and crew. The other was a Cessna plane on a training session, […] The post Two dead as planes collide mid-air in Nairobi appeared first on
– initiate and drive an internal framework supportive of customer thinking I know a utility that is constantly reneging on its services to clients in my locality, making life extremely difficult as the service disruption can last weeks. I have stopped calling the big man. Even though he was kind enough to share his contact […] The post Stepping
By J. N. Halm One of the most interesting aspects of living in a world that is virtually being run by technology is the new terms that pop up now and then. With each idea, concept, or practice comes a new name. With each new gadget comes a different terminology, a term that becomes a […] The post Showrooming vs. Webrooming: New trends in customer engagement
Ghanaian gospel singer MIQ B, based in America, has finally dropped his much-anticipated new single dubbed “Number One.” In an interview with GhanaWeekend, MIQ B shared the inspiration behind the high-energy track expertly engineered by award-winning sound engineer Kin Dee: “Sometimes, life’s challenges make us forget the many blessings God has bestowed upon us.’Number One […] The post Gospel
Gifty Oware-Mensah The Ghana Football Association (GFA) Executive Council member, Gifty Oware-Mensah, has been the subject of wide public backlash after her comments about the Black Queens in an Read More... The post GFA EXCO Member Clarifies Black Queens Comments
– put together the building blocks of your internal CX processes to address customer needs Customer Experience like every other discipline or organizational process hinges on several key components: people, measurement framework, processes and tools, and technologies. Crucially, people constitute key elements such as structure and provide oversight as well as act as conduits to […] The post
By E. N. Kwame NKRUMAH (Dr) & David ALEMZERO (Dr) While ostensibly rooted in environmental concerns, the recent introduction of a Vehicle and industrial Emission levy in Ghana has ignited a profound and nuanced debate within the socio-political landscape. Critics argue that the hurried implementation of the levy raises questions about the government’s commitment to […] The post
The International Chamber of Commerce (ICC) and other associations urge WTO members to support continuation of the Moratorium on Customs Duties on Electronic Transmissions at the WTO’s Thirteenth Ministerial Conference (MC13). Allowing the Moratorium to expire would be a historic setback for the WTO, representing an unprecedented termination of a multilateral agreement in place nearly […] The post
The late Manasseh Addison Sackey Mourners who thronged Adiyie in the Tarkwa-Nsuaem Municipality on Saturday for the funeral rites of the former assembly member for Tabrebe were unable to Read More... The post Tarkwa-Nsuaem Residents Mourn Assembly Member appeared
The Full Gospel Business Men’s Fellowship International (FGBMFI), Airport View Chapter (AVC) has inducted into office a seven-member executive to spearhead the chapter into a new future. Swearing the new executives into office, Eric Asah-Addo, Field Representative of FGBMFI, Greater Accra Zone Three and CEO of Bista Solutions, urged them to be diligent in the […] The post
The Ghana Revenue Authority (GRA) yesterday begun the implementation of the Emissions Levy Act, 2023 (Act 1112), which mandates owners of carbon dioxide equivalent emissions on internal combustion engine Read More... The post Vehicle Emission Levy Implementation Begins
The National Organiser of the New Patriotic Party (NPP), Henry Nana Boakye, popularly known as Nana B, is urging the Nana Akufo-Addo government to immediately withdraw the controversial Emissions Levy. He asserts that emission levies are typically imposed on developed nations that have embraced electric cars to address climate change. The National Organiser of the […] The post Withdraw
British High Commissioner Harriet Thompson has expressed the UK’s readiness to collaborate with Ghana to advance electric vehicles (EVs). “We are thinking about it in the long term¸” the High Commissioner said at an auto investor reception at her residence in Accra. She added: “We are not only here thinking about what are the opportunities today, but we are also very much interested in how the sector […] The post
Stepping into the dynamic world of corporate enterprises is like embarking on a journey across uncharted terrain. With over 25 years of navigating these corporate waters, I have come to understand that the true compass of any industry is the customer – the very heartbeat of our existence. Every aspect, from day-to-day operations to overarching […] The post Navigating
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